goa boutique resorts

Privacy Policy

At Casa de Goa we endeavor to provide our guests outstanding services and experiences in our hotel and luxury residences. We value your business and your faith in us in delivering you a superior level of service.

We recognize that privacy is important to our guests, and hence our Privacy Policy explains our practices regarding personal information we collect when you visit our hotel, restaurants, bars, our website, when you fill up a form and become member of our loyalty programs.

We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.

This policy document covers the following areas relating to privacy of information provided by you:
  • Personal information collected by us from its guests
  • How do we use the personal information collected from its guests
  • Casa de Goa′s policy regarding protection of its guests' personal information
  • Dos & Don′t to ensure your security
  • Policy Modifications
  • Withdrawing Consent to Use Personal information collected by us from its guests

There are a number of situations in which your personal information may be gathered by Casa De Goa to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from us, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; member number of our loyalty programs, your dates of arrival and departure from our hotel/restaurants, your preferences when you stay or dine at Casa de Goa, your transaction history at Casa de Goa; offers you have availed of from third party marketers in response to communication from Casa de Goa. We may also record details on guests who have stayed or dined with you at Casa de Goa, including their names and contact details.

Besides the above, we may also collect the following:
  • When you fill a form (online or a hard copy), stating your preferences when you stay or dine at Casa De Goa. Such information may include details relating to health matters.
  • If you choose to reserve a room online we record your arrival and departure dates, number of guests in the group, details of guest rooms and tariff details.
  • When you make a request for a proposal from our meeting planners, by visiting our websites.
  • When you contact us with your questions or comments.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you. We may use any health-related information provided by you only to serve you better and meet your specific needs when you stay or dine with us.

How does FRHL use the personal information collected from its guests

Your privacy is of utmost importance to us and we take it very seriously. We do not sell or rent your contact information to other marketers. We use your personal information to provide you with the services you request from Casa De Goa, to help you make room reservations, to provide you with information about conferences and events at Casa De Goa, to send you promotional material on Casa De Goa's services by email, direct mail and phone, to make you offers sourced from third parties, per your stated preferences or usage pattern exhibited at Casa De Goa.

Casa De Goa's policy regarding protection of its guests' personal information

We takes precautions, including administrative, technical and physical measures- to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

Dos & don″t to ensure your security

For your own privacy we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

Policy Modifications

Casa De Goa may update its privacy policy from time to time without prior notice and posted on the website.

Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want Jolly Group of Hotels to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail.



Legal Disclaimer

The information contained in this Web Site has been prepared solely for the purpose of providing information about Casa De Goa and is not in any way binding on Casa De Goa. This Web Site has been compiled in good faith by Casa De Goa, but no representation is made or warranty given (either express or implied) as to the completeness or accuracy of the information it contains.

In no event shall we be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:

  • Your use of the Site or any Linked Web Site; or
  • Your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information.

These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded.

Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of any such warranty, term or condition, then the liability of Casa de Goa shall include liability for any breach of such warranty, term or condition but, to the extent permitted by law, the remedy for such breach will be limited as follows:

  • If the breach related to services the remedy will be limited to the supply of the services again or payment of the cost of having the services supplied again; and If the breach is related to products and the products can be repaired, the remedy will be limited to repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.
  • The limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis even if we have been advised of the possibility of such damage.
  • If you are dissatisfied with the use of the Site, or any of the products, services, members, suppliers and/ or buyer offered in connection therewith or associated terms & conditions therewith, as the case may be, your sole and exclusive remedy shall be to discontinue use of the Site.

If we waive any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force. You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Site.

The copyright for the material contained in this Web Site belongs to and remains solely with Casa De Goa and your access to it does not imply a license to reproduce and/or distribute this information and you are not allowed to any such act without the prior approval from us.